Support Policy

If you are experiencing any issue with your Fredenstein Professional Audio gear, the best reflex wherever you are is to contact your dealer. They are at your service and competent to troubleshoot your setup and find a satisfying resolution in a timely manner. Feel free to contact our distributors if you need further assistance. Our partners in your area will contact you promptly.

USA: MusicMax Distribution, our exclusive American distributor, will assist your dealer whenever it is necessary. You can review the resources on their assistance page or contact them directly. If a problem with your gear is confirmed, your dealer and MusicMax Distribution will take the necessary steps to resolve it, which may include an exchange or repair through their partnership with Abell Repair, the only official Fredenstein service center in the USA.

Meet Our Team

Distributor North America

Music Max

Support And Distributor USA

Fred Schuckert

HEAD OF FREDENSTEIN

Distributor Europe

Millstone Sound

Support And Distributor EUROPE

Fredenstein Professional Audio

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